Privacy Policy
How Shoppio collects, uses, shares and protects your personal information.
1. Overview
This Privacy Policy describes how Shoppio collects, uses, shares and protects personal information.
2. Data we collect
Account information, usage logs, transaction records, device & browser data, and any information you choose to provide via support channels.
3. How we use it
To deliver the Service, communicate with you, prevent fraud, improve our products and comply with legal obligations.
4. Legal basis (GDPR)
| Purpose | Basis |
|---|---|
| Provide the Service | Contract |
| Marketing emails | Consent |
| Fraud prevention | Legitimate interest |
| Tax recordkeeping | Legal obligation |
6. Retention
| Data type | Retention |
|---|---|
| Account records | Life of account + 7 yrs |
| Transaction records | 7 years (tax) |
| Support logs | 24 months |
| Marketing prefs | Until withdrawn |
7. Your rights
You may access, correct, port or erase your personal data subject to limitations in applicable law. Email privacy@shoppio.pro.
8. International transfers
We may transfer data to the US under Standard Contractual Clauses and the EU-US Data Privacy Framework.
10. Children
The Service is not directed at individuals under 16.
11. Changes
Material changes will be communicated 30 days in advance.
12. Data Protection Officer
EU representative: Shoppio GmbH, Friedrichstraße 68, 10117 Berlin.